RepairDesk help
Choose the setup guide that matches how you use RepairDesk. Already set up? Go straight to the task you need. You do not have to read everything first.
- Check stock, move items and track serial numbersStart with your parts list. Check what will change before saving or applying anything.Guide reading time: about 4 minutes
- Work on assigned jobsFor people carrying out work shared by a shop. No extra account or permissions needed.Guide reading time: about 3 minutes
- Install RepairDesk and connect your Shopify storeFor Shopify shops. Use your installation, not a second web account.Guide reading time: about 10 minutes
- Start using RepairDesk without ShopifyFor a separate web account. Start small and finish the rest when you are ready.Guide reading time: about 3 minutes
- Book in your first repairFrom the customer handing you the item to it being ready for collection.Guide reading time: about 5 minutes
- Quote a job, get it approved, and take paymentFor work you cannot price until you have looked at it.Guide reading time: about 6 minutes
- Where your customers see their repairGive customers a simple place to check their repair and answer a quote.Guide reading time: about 3 minutes
- Bring in your customer listCheck the columns and a sample before adding anything. We can help by email.Guide reading time: about 5 minutes
We can help you get set up
Tell us what you want to do. We can help arrange your repair stages, review existing records and discuss improvements that would make your work easier. We can do this by email — no call needed.
A person will reply within two working days. Please do not send passwords or customer files in your first email; we will agree a secure way to transfer records.
Email us for setup help