Repair management for jewellers and watchmakers
Repair management built for jewellers & watchmakers
From intake to invoice — track every repair with before/during/after photos and signed waivers for dispute-proof handovers. Built into Shopify, with customer SMS updates and a live status portal.
Start free trialWhat it does
- Repair ticket intakePhotograph, describe, quote, and approve in one screen. Customer signs the docket from their phone.
- Parts and stones trackingOrder status, supplier comms, and stock levels per ticket — no more "where did I leave that ring?"
- Customer SMS / email updatesAuto-notify on quote, approval, work-started, ready-to-collect.
- Shopify integrationCharge customers via Shopify orders. Repair workflow without leaving Shopify admin.
Pricing
- Starter$9.99/moUp to 50 active tickets
- Professional$19.99/moUnlimited tickets and SMS
- Business$29.99/moAPI access and 500 SMS/month
Built by JMS Dev Lab
RepairDesk is one of several practical small-business tools from JMS Dev Lab. Sister apps for jewellery shops: Jewelry Studio Manager (commission/CRM), Jewel Value (insurance valuations), StaffHub (multi-location staff). Or see all apps.