Hubtiger alternative

The Shopify-native Hubtiger alternative for jewellers & watchmakers

RepairDesk for Shopify is the only repair desk that lives inside your Shopify admin and is built jewellery-first — with before/during/after photo proof and signed digital waivers to settle disputes before they start. Booking, a scheduling calendar and two-way SMS are all included, so you give up nothing by switching.

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No card required · From $9.99/mo · Embedded in Shopify (or standalone) · Live on the Shopify App Store

Why jewellers compare Hubtiger and RepairDesk

Hubtiger grew up in the bike and outdoor-gear world. It is a capable scheduling and repair-tracking tool, but it runs as a separate system that syncs alongside your point of sale. If you sell on Shopify and work with rings, watches, chains and stone-set pieces, two things matter that a general repair tool wasn't designed for: staying inside Shopify, and proving the condition of a high-value item at every step.

Truly embedded in Shopify

RepairDesk opens inside Shopify admin, reads your existing customers, and writes draft orders and orders straight into Shopify. No second dashboard, no separate login, no POS-sync lag.

Jewellery-first by design

Metal, carat, ring size, stone count, hallmark notes and valuation fields are first-class — not bolted onto a generic ticket meant for a bike or a phone.

Dispute proof built in

Before/during/after photos and a signed digital waiver attach to every ticket, so "that scratch was already there" conversations are answered with a timestamped record.

RepairDesk for Shopify vs Hubtiger

An honest, feature-by-feature comparison for repair-led jewellers and watchmakers. RepairDesk now ships booking, signed waivers and two-way SMS, so this is genuine parity on the workflow basics — plus a Shopify-native, jewellery-first core and a much lower starting price.

Capability RepairDesk for Shopify Hubtiger
Embedded inside Shopify adminYes — native embedded appNo — syncs alongside POS
Jewellery / watch-specific workflowYes — built jewellery-firstGeneral repair (bike/outdoor roots)
Before / during / after photo dispute proofYes — on every ticketLimited photo notes
Signed digital waiversYesYes
Online booking widgetYesYes
Scheduling calendarYesYes
Two-way SMS with customersYes (Professional+)Yes
Public per-ticket tracking portalYes + storefront trackerYes
Itemized quotes with click-to-approveYesQuote-style estimates
Shopify orders / draft-orders syncNativeVia POS sync
Starting price$9.99/mo~$49/mo (up to ~$125)

Hubtiger plan names and pricing are based on publicly listed information and may change; check Hubtiger directly for current details. RepairDesk pricing: Starter $9.99, Professional $19.99, Business $29.99 per month, annual ≈ two months free.

Why jewellers switch to RepairDesk

You already run on Shopify

Stop reconciling a separate repair system against your store. RepairDesk uses your real Shopify customers and turns approved repairs into draft orders and orders without re-keying anything.

You handle high-value items

A loose stone or a hairline scratch is a chargeback waiting to happen. Photo-at-intake plus a signed waiver gives you a defensible record for every ring, watch and chain.

You want parity without the price

Booking, scheduling, a tracking portal and two-way SMS are all here — at a starting price most independents can run on a single bench's worth of repairs.

You serve repeat repair customers

Warranty tracking, service-recall reminders and one-click service-catalog quoting keep regulars coming back — built for jewellery service, not generic tickets.

See the full jewellery repair workflow →  ·  Watch repair software →

Frequently asked questions

Is RepairDesk a Hubtiger competitor?

Yes. RepairDesk for Shopify is a direct alternative to Hubtiger for repair-led businesses. The difference is focus: RepairDesk is jewellery-first and runs embedded inside Shopify admin, with before/during/after photo proof and signed digital waivers built in. Hubtiger is a general bike-and-outdoor repair tool that syncs alongside a POS rather than living inside Shopify.

Does it work inside Shopify?

Yes — fully. RepairDesk is an embedded Shopify app that opens inside your admin, uses your existing customers, and creates draft orders and orders directly in Shopify. There's no separate dashboard to switch to. It also runs in standalone mode if you don't use Shopify.

How much cheaper is it than Hubtiger?

RepairDesk starts at $9.99/month (Starter), with Professional at $19.99 and Business at $29.99; annual billing is roughly two months free. Hubtiger's published plans start around $49/month and rise to about $125/month. For most independent jewellers that's a meaningful saving while keeping photo proof, signed waivers, booking and two-way SMS.

Can I move over without losing my workflow?

Yes. RepairDesk covers the same core repair flow — intake, quotes with click-to-approve, a custom status pipeline, customer email + SMS updates, online booking and a public tracking portal — plus jewellery-specific fields and dispute proof. Start a 14-day free trial with no card and run a few real tickets before switching fully.

Try the Shopify-native Hubtiger alternative

Photo + waiver dispute protection, booking, scheduling and two-way SMS — embedded in Shopify, jewellery-first, from $9.99/mo.

Start 14-day free trial → Compare plans

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