Does RepairDesk work inside Shopify?

Yes. RepairDesk is a fully embedded Shopify app that opens inside your Shopify admin and can use Shopify customer records. Staff can create a Shopify draft order from a priced repair ticket. It also runs in standalone mode if you don't use Shopify.

Hubtiger alternative

The Shopify-native Hubtiger alternative for jewellers & watchmakers

Q: Can I move from Hubtiger without losing my workflow?

Yes. RepairDesk covers a core repair workflow — intake, quotes with click-to-approve, status pipeline, customer updates, online booking and a public tracking portal — plus jewellery-specific fields and photo and waiver records. You can start a 14-day free trial with no card and run a few real tickets before switching fully.

RepairDesk for Shopify is the only repair desk that lives inside your Shopify admin and is built jewellery-first — with before/during/after photo proof and signed digital waivers to settle disputes before they start. Booking, a scheduling calendar and two-way SMS are all included, so you give up nothing by switching.

Start 14-day free trial → See the comparison

No card required · From $9.99/mo · Embedded in Shopify (or standalone) · Live on the Shopify App Store

Why jewellers compare Hubtiger and RepairDesk

Hubtiger grew up in the bike and outdoor-gear world. It is a capable scheduling and repair-tracking tool, but it runs as a separate system that syncs alongside your point of sale. If you sell on Shopify and work with rings, watches, chains and stone-set pieces, two things matter that a general repair tool wasn't designed for: staying inside Shopify, and proving the condition of a high-value item at every step.

Truly embedded in Shopify

RepairDesk opens inside Shopify admin, can use existing Shopify customers, and creates a draft order from a priced repair ticket when staff choose to do so.

Jewellery-first by design

Jewellery repair types can capture details such as metal, ring size, prong count and stone type. Notes and before/during/after photos keep condition evidence with the ticket.

Photo and waiver records built in

Before/during/after photos and a signed digital waiver attach to every ticket, so "that scratch was already there" conversations are answered with a timestamped record.

RepairDesk for Shopify vs Hubtiger

An honest, feature-by-feature comparison for repair-led jewellers and watchmakers. RepairDesk now ships booking, signed waivers and two-way SMS, so this is genuine parity on the workflow basics — plus a Shopify-native, jewellery-first core and a much lower starting price.

Capability	RepairDesk for Shopify	Hubtiger
Embedded inside Shopify admin	Yes — native embedded app	No — syncs alongside POS
Jewellery / watch-specific workflow	Yes — built jewellery-first	General repair (bike/outdoor roots)
Before / during / after photo records	Yes — on every ticket	Limited photo notes
Signed digital waivers	Yes	Yes
Online booking widget	Yes	Yes
Scheduling calendar	Yes	Yes
Two-way SMS with customers	Yes (Professional+)	Yes
Public per-ticket tracking portal	Yes + storefront tracker	Yes
Itemized quotes with click-to-approve	Yes	Quote-style estimates
Create a Shopify draft order from a repair ticket	Native	Via POS workflow
Starting price	$9.99/mo	~$49/mo (up to ~$125)

Hubtiger plan names and pricing are based on publicly listed information and may change; check Hubtiger directly for current details. RepairDesk pricing: Starter $9.99, Professional $19.99, Business $29.99 per month, annual ≈ two months free.

Why jewellers switch to RepairDesk

You already run on Shopify

Keep the repair workflow in Shopify Admin. RepairDesk can use Shopify customers and create a draft order from the ticket's priced line items when staff are ready.

You handle high-value items

A loose stone or a hairline scratch is a chargeback waiting to happen. Photo-at-intake plus a signed waiver gives you a defensible record for every ring, watch and chain.

You want parity without the price

Booking, scheduling, a tracking portal and two-way SMS are all here — at a starting price most independents can run on a single bench's worth of repairs.

You serve repeat repair customers

Warranty tracking, service-recall reminders and one-click service-catalog quoting keep regulars coming back — built for jewellery service, not generic tickets.

See the full jewellery repair workflow → · Watch repair software →

Frequently asked questions

Is RepairDesk a Hubtiger competitor?

Yes. RepairDesk for Shopify is a direct alternative to Hubtiger for repair-led businesses. The difference is focus: RepairDesk is jewellery-first and runs embedded inside Shopify admin, with before/during/after photo proof and signed digital waivers built in. Hubtiger is a general bike-and-outdoor repair tool that syncs alongside a POS rather than living inside Shopify.

Does it work inside Shopify?

Yes. RepairDesk is an embedded Shopify app that opens inside your admin, can use existing customers, and creates a Shopify draft order from a priced repair ticket when staff request it. It also runs in standalone mode if you don't use Shopify.

How much cheaper is it than Hubtiger?

RepairDesk starts at $9.99/month (Starter), with Professional at $19.99 and Business at $29.99; annual billing is roughly two months free. Competitor pricing changes, so compare current published prices and included features directly.

Can I move over without losing my workflow?

Yes. RepairDesk covers a core repair flow — intake, quotes with click-to-approve, a custom status pipeline, customer email + SMS updates, online booking and a public tracking portal — plus jewellery-specific fields and photo and waiver records. Start a 14-day free trial with no card and run a few real tickets before switching fully.

Try the Shopify-native Hubtiger alternative

Photo + waiver records, booking, scheduling and two-way SMS — embedded in Shopify, jewellery-first, from $9.99/mo.

Start 14-day free trial → Compare plans

No card required · Cancel anytime · Find us on the Shopify App Store