Hubtiger alternative

The Shopify-native Hubtiger alternative for jewellers & watchmakers

RepairDesk for Shopify is the only repair desk that lives inside your Shopify admin and is built jewellery-first — with before/during/after photo proof and signed digital waivers to settle disputes before they start. Booking, a scheduling calendar and two-way SMS are all included, so you give up nothing by switching.

Start 14-day free trial → See the comparison

No card required · From $9.99/mo · Embedded in Shopify (or standalone) · Live on the Shopify App Store

Why jewellers compare Hubtiger and RepairDesk

Hubtiger grew up in the bike and outdoor-gear world. It is a capable scheduling and repair-tracking tool, but it runs as a separate system that syncs alongside your point of sale. If you sell on Shopify and work with rings, watches, chains and stone-set pieces, two things matter that a general repair tool wasn't designed for: staying inside Shopify, and proving the condition of a high-value item at every step.

Truly embedded in Shopify

RepairDesk opens inside Shopify admin, can use existing Shopify customers, and creates a draft order from a priced repair ticket when staff choose to do so.

Jewellery-first by design

Jewellery repair types can capture details such as metal, ring size, prong count and stone type. Notes and before/during/after photos keep condition evidence with the ticket.

Photo and waiver records built in

Before/during/after photos and a signed digital waiver attach to every ticket, so "that scratch was already there" conversations are answered with a timestamped record.

RepairDesk for Shopify vs Hubtiger

An honest, feature-by-feature comparison for repair-led jewellers and watchmakers. RepairDesk now ships booking, signed waivers and two-way SMS, so this is genuine parity on the workflow basics — plus a Shopify-native, jewellery-first core and a much lower starting price.

Capability RepairDesk for Shopify Hubtiger
Embedded inside Shopify adminYes — native embedded appNo — syncs alongside POS
Jewellery / watch-specific workflowYes — built jewellery-firstGeneral repair (bike/outdoor roots)
Before / during / after photo recordsYes — on every ticketLimited photo notes
Signed digital waiversYesYes
Online booking widgetYesYes
Scheduling calendarYesYes
Two-way SMS with customersYes (Professional+)Yes
Public per-ticket tracking portalYes + storefront trackerYes
Itemized quotes with click-to-approveYesQuote-style estimates
Create a Shopify draft order from a repair ticketNativeVia POS workflow
Starting price$9.99/mo~$49/mo (up to ~$125)

Hubtiger plan names and pricing are based on publicly listed information and may change; check Hubtiger directly for current details. RepairDesk pricing: Starter $9.99, Professional $19.99, Business $29.99 per month, annual ≈ two months free.

Why jewellers switch to RepairDesk

You already run on Shopify

Keep the repair workflow in Shopify Admin. RepairDesk can use Shopify customers and create a draft order from the ticket's priced line items when staff are ready.

You handle high-value items

A loose stone or a hairline scratch is a chargeback waiting to happen. Photo-at-intake plus a signed waiver gives you a defensible record for every ring, watch and chain.

You want parity without the price

Booking, scheduling, a tracking portal and two-way SMS are all here — at a starting price most independents can run on a single bench's worth of repairs.

You serve repeat repair customers

Warranty tracking, service-recall reminders and one-click service-catalog quoting keep regulars coming back — built for jewellery service, not generic tickets.

See the full jewellery repair workflow →  ·  Watch repair software →

Frequently asked questions

Is RepairDesk a Hubtiger competitor?

Yes. RepairDesk for Shopify is a direct alternative to Hubtiger for repair-led businesses. The difference is focus: RepairDesk is jewellery-first and runs embedded inside Shopify admin, with before/during/after photo proof and signed digital waivers built in. Hubtiger is a general bike-and-outdoor repair tool that syncs alongside a POS rather than living inside Shopify.

Does it work inside Shopify?

Yes. RepairDesk is an embedded Shopify app that opens inside your admin, can use existing customers, and creates a Shopify draft order from a priced repair ticket when staff request it. It also runs in standalone mode if you don't use Shopify.

How much cheaper is it than Hubtiger?

RepairDesk starts at $9.99/month (Starter), with Professional at $19.99 and Business at $29.99; annual billing is roughly two months free. Competitor pricing changes, so compare current published prices and included features directly.

Can I move over without losing my workflow?

Yes. RepairDesk covers a core repair flow — intake, quotes with click-to-approve, a custom status pipeline, customer email + SMS updates, online booking and a public tracking portal — plus jewellery-specific fields and photo and waiver records. Start a 14-day free trial with no card and run a few real tickets before switching fully.

Try the Shopify-native Hubtiger alternative

Photo + waiver records, booking, scheduling and two-way SMS — embedded in Shopify, jewellery-first, from $9.99/mo.

Start 14-day free trial → Compare plans

No card required · Cancel anytime · Find us on the Shopify App Store

Choose the right setup

Use with Shopify · Use without Shopify · Setup help

Shopify: choose a plan to start its 14-day trial. Web signup: a 14-day Professional trial starts at registration; Business-only features are not included. Subscribing does not restart the web trial.

Prices are in USD. Shopify subscriptions are approved and billed through Shopify. Web subscriptions use Stripe; available billing cycles and the total are shown in Billing before checkout. Annual billing charges the full yearly total.

Manage or cancel through your billing settings and review the effective date before confirming. Cancelling a subscription does not automatically uninstall the app.

Professional and Business include up to 500 SMS updates per month, subject to an approved sender, customer consent and available quota. Approval is not instant. Keep email notifications enabled while SMS is unavailable.