One week to replace paper repair tickets

No agency engagement. No "talk to sales". A free 30-day trial, a 30-minute setup, and a one-shift staff training.

Step 1 — Set up your shop (10 minutes)

Sign up. Add your shop name, opening hours, and technician list. Customise the customer-facing status messages (e.g. "ready for collection" → "Your ring is ready! Pop in any time during opening hours.").

Step 2 — Train staff (one shift)

Take a few real repairs into the system on day one. Staff learn by doing — the interface is designed to be self-explanatory. We provide a printable cheat sheet for the ticket-creation flow.

Step 3 — Hand customers a tracking link (ongoing)

Every new repair gets an auto-generated tracking link, texted to the customer. They can check status from their phone without ringing the shop. The "are my earrings ready yet?" calls drop ~80% in the first month.

What happens to your old tickets

You can either: (a) leave existing repairs on paper and use Repair Desk for new ones (most common), or (b) bulk-import existing tickets via CSV. We help with the CSV import on the Pro plan.

What if it doesn't work for our shop

30-day free trial, no credit card. After the trial, you can export everything (tickets, customer data, photos) as CSV and walk away. No lock-in.

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